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Healthcare Cyber Attack
Andrew Witty, Chief Executive Officer of UnitedHealth Group, testifies at a Senate Finance Committee hearing examining cyber attacks on health care, and the Change Healthcare cyber attack, Wednesday, May 1, 2024, on Capitol Hill in Washington. (AP Photo/Jacquelyn Martin)

Change Healthcare cyberattack was due to a lack of multifactor authentication, UnitedHealth CEO says

The beginning of the Change Healthcare cyberattack happened when hackers entered a server that lacked multifactor authentication

By Tom Murphy
Published - May 01, 2024, 01:12 PM ET
Last Updated - May 27, 2024, 01:04 AM EDT

The Change Healthcare cyberattack that disrupted health care systems nationwide earlier this year started when hackers entered a server that lacked a basic form of security: multifactor authentication.

UnitedHealth CEO Andrew Witty said Wednesday in a U.S. Senate hearing that his company, which owns Change Healthcare, is still trying to understand why the server did not have the additional protection.

“This hack could have been stopped with cybersecurity 101,” Oregon Democratic Sen. Ron Wyden told Witty.

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